What counts as an emergency
Anything that leaves you unable to get in, or unable to secure the property: a home or car lockout, a key snapped in the lock, a lock damaged in a break-in, lost keys when you can't tell who might find them, a lock that won't latch at closing time.
Home lockouts
The locksmith checks that you are allowed in, then tries to open the lock without damage, usually by picking it or bypassing the latch. Drilling is a last resort and you will hear about it first. If the lock is old or damaged, you may choose to replace it while the locksmith is there.
Car lockouts
Most cars open with an air wedge and a reach tool, without damage. If the key is lost, a new one can often be cut and programmed on site. Have the registration and ID ready.
After a break-in
Call the police first if you need a report. Then a locksmith can repair or replace damaged locks, reinforce a split frame with a heavier strike plate and rekey the other locks if keys were taken.
What to look for when you call
Ask for the service call fee and an estimate before anyone is sent, and ask for the total to be confirmed before work starts. Be wary of quotes that sound too low for the job and change once the locksmith arrives. Ask for a licence number; in California locksmith companies are licensed by BSIS.
What it costs here
The current price list shows a $29.00 service call fee and lockouts starting at $19.00, plus labour. There is a 20% coupon on any lockout service.
